Cancellation of reservation/s or amendment/s to check-in date must be made 2 calendar days (Singapore local time or + 8hrs GMT) prior to date of check in, otherwise one night’s charge will be levied as penalty (Not applicable to Non-Cancellation / Non-Refundable / Non-Amendment reservations).
You do not need to prepay. However, to guarantee your booking, the property will do a credit card pre-authorization for the applicable amount on your card. The amount will then be released upon check-in. Hotel reserves the right to cancel reservations made with invalid credit card without notice.
For Non-Cancellation / Non-Refundable / Non-Amendment reservations, this special rate offers savings for those whose plans are unlikely to change. On booking you will be charged in full for this pre-paid rate. Please be aware that no changes or refunds (room rate or tax) can be given for cancellation or change of dates for any reason.
Any amendments or cancellations made must be conveyed (via email) to booking@aliwalparkhotel.com.sg